Written reports
Written records are essential tools for monitoring the activities of the operation. They can be in the form of hand-written notes or formal reports. Either way, they provide you with a permanent record of events that can be kept on file and revisited at any time.
Good quality reports have the following characteristics:
- material is systematic and concise
- data provided is up-to-date and its meaning is clearly explained
- recommendations are well supported and realistic
- all information is directly relevant to the topic
- language is appropriate and the writing style is uncomplicated.