Assignment
As a supervisor you will be responsible for ensuring a number of different work practices and systems of operation are being carried out effectively. Some systems may work better than others. Select one work practice or system of operation that is problematic and has scope for improvement.
Identify the specific issue or issues that are problematic. Develop a solution or improvement that you have the capacity to implement by yourself or with the assistance of others.
You may follow through the activity you chose for the previous assignment: The process of monitoring. You may also continue to use this activity in the assignment for the next section: Developing new approaches.
The table below provides a suggested layout for your assignment.
Area | Description |
---|---|
Work practice or system | Describe the work practice or system of operation you have chosen for this exercise. |
Problem | Define the problem or specific area of improvement that you have identified. Why is this a problem? How does it affect the operations of the company or its obligations? |
Analysis process | Describe the processes you used to analyse the situation, including the types of information or data you examined. |
People consulted | List the job roles of the people you consulted and describe their involvement in the consultation process. |
Objectives | List the objectives you hope to achieve, making sure they are measurable and realistic. |
Proposed solution | Describe the solution or improvement measure you plan to implement. What resources will you need to implement it? Will you need to seek approval from anyone else? |
You can see how Joe has answered this assignment by selecting the link below. You can also hear Joe talking about the activity he has chosen by selecting the case study link in the menu bar.
Joe's sample answer to the assignment